Dear Buyer Service, On September 25 my 12 year outdated son, Aaron Silvers was booked on American Airlines flight 1358 flight at three:10PM from Chicago O’hare in route to L. a. LAX airport. He was escorted by a buddy of your family, Lori Cooper, towards the airport and thru safety on the gate. For a price of $150 that I previously paid out, your airline confident me that my son could well be Risk-free and cared for very effectively. The flight was announced delayed the moment they arrived to your gate. Our loved ones Mate, Lori identified as into her Business office to tell them that she was running late. The 2 of them received some lunch and waited. The flight was because of depart at four:15PM, so it wasn’t so inconvenient. They satisfied back again on the gate to board plus the attendant informed them that the flight was delayed One more fifty percent an hour or so because of depart at four:45PM.
I'm seventy seven calendar year previous I program this wonderful family vacation with my daughter to show her our heritage in Chile, we compensated Just about $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare commenced the fly from Miami to Santiago scl , we seat while in the runway for 2 hours as a result of luggage delayed, the pilot claimed it was trouble with not adequate staff to load the plane AA957 with baggage. then our seats dilemma: seat 41A , my daughter Tv set was broken, my seat 41B my arms had been damaged, wouldn’t transfer up, so and After i need to head over to the toilet I couldn’t get up, because I've Diabetic issues I really need to go to the toilet that is certainly why I took the end seat Once i tried to climbing about the arm I Minimize my leg and was bleeding. I talk to the flight attendant for help, she was no enable in the least. my daughter tried to enable me by climbing in excess of me due to the fact we couldn’t get any help. she slip and fell on each arms looking to climb around me and bruised The within of her legs actually lousy. We have now pics of her leg and my leg appear to be elephant ft, allow me to let you know it harm so bad I cried in the discomfort, The complete two months in Chile I'd to obtain sneaker just one size more substantial considering the fact that my ft had been so swollen and my daughter couldn’t wear her bathing go well with since The within of her leg had been all bruised up.
Hi，I needed to request questions on carry a cat from your U.S. to China, so I known as your Chinese service. The woman identified as Annie picked my cellphone. I requested my issue and she or he explained ” there's no way” I reported someone advised me it is possible. She reported ” They can be lying” she did not give me any clarification. I decided to contact yet again, another girl answered my phone.
I traveled very not long ago on just one within your planes, I've normally been happy nevertheless, this encounter left me Using the question, “Why should I use this airline?”. I still left L.A. to fly to Phoenix I was returning property just after caring for my sister and necessary to get household without delay mainly because my spouse was wounded at your house. Prior to the plane left there have been computer problems and after we landed the ramp wouldn’t open we had to be “towed ” to another gate. “We did not disembark within the plane right up until the last call for my following flight. I understand that there are actually issues that happen nevertheless the service was Less than criteria. At no time did any one say we are sorry, apart from the pilot private airplane rental Seattle explained, “Effectively I don’t determine what to convey things transpire, I suppose sorry would be very good.
I am writing to precise my disappointment with my new trip. I created preparations through American Airlines so that I could use my details and I was satisfied with that. I received a fantastic price. Resulting from an unforeseen and unfortunate security breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk for getting there at a decent hour. Our luggage nevertheless went to Norfolk. We rented a car and picked our luggage.Over the return flight and checked our luggage and then bought an email from YOU telling us of the delay and according to the information YOU presented we rebooked to your later flight.
To date you have made us eliminate 24 hours of our family vacation We work hard for day without work operate and within your days have led to us achieving our destination A person Whole Working day Afterwards. Not a glad client and will distribute the phrase.
I'm so impressed by Tracy Miller while in the reservations department. I accidentally booked a flight to the wrong area and was freaking out, and he or she labored with me to not only get me to the right spot but will also uncovered the same price.
Ticket #2836 Dallas, Tx to Lawton, Alright March 20th did NOT join from Raleigh, NC flight Visit Your URL 168….was about booked and flight didn't allow it to be to Dallas for connecting flight. They mentioned they didn't Have got a lodge for me in Dallas, I was caught at airport til early morning of 3/21/sixteen…this induced me to miss every day of work & it absolutely was one of the most depressing night of my everyday living…they gave me a food stuff vocher for $12 for dinner which I had to add income as well, to consume!
I'm currently with a flight from JFK to LAX on American Airlines (flight 0019) and was Very discouraged which i almost skipped the flight on account of terribly LONG traces to acquire through protection. For my 11:00 struggle, I arrived on the airport at 9:45 — pleased to possess plenty of the perfect time to reach my gate, or so I believed; I hardly produced it on the flight and I had been the final a single while in the door without any the perfect time to get water or utilize the restroom.
If I am able to try this, why can’t try this? Right here’s a recommendation. Since the agents are unable to see USAIR, Why don't you give them entry to the world wide web so they can see offered USAIR flights? There have been various USAIR flights that could have taken care of a minimum of 50 % of the those who necessary to flights.
There’s absolutely nothing like having AA workers get over gate forty six terminal d on Sunday, November 3. Is that this their breakroom? Six men for one hour and I see that numerous are “chiefs” over the uniform patch. I’m so happy I paid out to listen to Felix and Guerillmo yell and chortle for one hour
we generally fly united. usually. just lately, however, we had the opportunity to buy a much lower fare online by way of american airlines. now i see why it absolutely was reduce — consumer service was atrocious, the web site didn’t get the job done properly, And that i shed out on a superb offer.
Hi American Airlines, I don’t Imagine informative post it is healthful to hold it in: So I had the worst practical experience at any time, flying this time through my trip to Big apple on 1169 flight DFW LGA five/eight/sixteen. First of all, I'd seat 22A or a thing, and out of the blue I'm sent all the way down to The underside of your plane to seat thirty. I don’t know the quantity of trips the plane had accumulated, but I must claimed that I couldn't do anything but anticipate the trip to finish to vomite (the smell was Awful) could not consume, or perhaps rest in any way- And that i was not the only 1 suffering from that. In addition, I realize that you had new instruction flight attendants on board, but was also the pilot?
Right after reading through some of these reviews I am very let down AA does not hire new administration. I'd a problem with leaving our iPad on the plane. Once i went back again towards the gate not a soul would make an effort to return to the plane and Examine.